 | | | Customer Service Skills - Enhancing Customer Service
- Understanding the Customer
- Listening Skills
- Phone Skills
- Conflict Resolution
- Stress Management
- Computer Skills
Call Center Skills Computer Training - Computer Literacy
- Graphics
- Word for Windows
- Spreadsheet and Database Management
- Internet Skills
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| | | | Technical Skills - Welding
- Blueprint Reading
- Medical Coding
- Nursing Skills
Management Development - Leadership
- Team-Building
- Supervisory Skills
Communication Skills - Business Correspondence
- Report Writing
- Effective Presentations
- Business and Technical Writing
- Accelerated Reading Comprehension
- Interpersonal Communication Skills
- English as a Second Language
- Desktop Publishing
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